Description

Zammad is a German helpdesk and ticketing system available as managed SaaS or self-hosted solution. It offers ticket management, automation, and integrations with major communication channels, making it a GDPR-friendly alternative for businesses.

Zammad is headquartered in Germany, an EU member state. This places it under the EU's data protection regime, including the GDPR, and outside the reach of non-EU government data-access laws such as the US CLOUD Act.
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