Zammad

Zammad

EU alternative from Germany 🇩🇪

Description

Zammad is a German helpdesk and ticketing system available as managed SaaS or self-hosted solution. It offers ticket management, automation, and integrations with major communication channels, making it a GDPR-friendly alternative for businesses.

Yes. The self-hosted open-source edition is permanently free; hosted plans are paid.

Zammad is headquartered in Germany, an EU member state. This places it under the EU's data protection regime, including the GDPR, and reduces its exposure to data-access laws from outside the EU.
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EU Alternative To
Freshdesk Freshdesk Front.com Front.com Intercom Intercom Livechat Livechat Zendesk Zendesk
Categories
Customer Support and Helpdesk

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