EU Alternatives to Zendesk

Zendesk logo

Zendesk

Zendesk is a leading customer service platform from the United States, offering ticketing, helpdesk, live chat, call center tools, and omnichannel support for businesses of all sizes. It helps companies manage customer interactions across email, chat, social media, and phone through a centralized system. As a non-EU service, using Zendesk may raise GDPR and privacy considerations, as it deals with sensitive customer data.

European Alternatives

France 🇫🇷

Crisp is a French customer messaging and support platform with live chat, chatbots, and shared inbox features.

Denmark 🇩🇰

Customer service and helpdesk platform offering multichannel conversational support.

Lithuania 🇱🇹

Helprace is a Lithuania-based helpdesk platform with knowledge base, forums, and feedback tools.

Netherlands 🇳🇱

Trengo is a Dutch omnichannel support and customer help platform.

Germany 🇩🇪

Zammad is a German helpdesk and support ticketing platform with managed and self-hosting options.