EU Alternatives to Intercom

Intercom

Intercom is a popular US-based customer helpdesk, messaging and support platform that combines email support, live chats, chatbots and automated support flows. It enables businesses to deliver personalized support through various websites, apps, and messaging channels. As a non-EU service, using Intercom may raise GDPR and privacy considerations.

European Alternatives

Crisp

France 🇫🇷

Crisp is a French customer messaging and support platform with live chat, chatbots, and shared inbox features.

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Dixa

Denmark 🇩🇰

Customer service and helpdesk platform offering multichannel conversational support.

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Helprace

Lithuania 🇱🇹

Helprace is a Lithuania-based helpdesk platform with knowledge base, forums, and feedback tools.

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Trengo

Netherlands 🇳🇱

Trengo is a Dutch omnichannel support and customer help platform.

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Zammad

Germany 🇩🇪

Zammad is a German helpdesk and support ticketing platform with managed and self-hosting options.

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