EU Alternatives to Freshdesk

Freshdesk

Freshdesk, part of the Freshworks suite, is a cloud-based helpdesk and customer support platform that provides businesses with ticketing, automation, knowledge base management, and omnichannel communication across email, chat, phone, and social media. It is widely adopted by SMBs and enterprises for its scalability and integrations. As a non-EU service, using Freshdesk may raise GDPR and privacy considerations, especially when dealing with customer data.